I was in conversation with an Intern recently and this how it went:
Me: Which area have you chosen for your intern-ship?
Her: Because I like it!
Me: What’s so great about recruitment? Doesn’t it get monotonous after a while?
Her: Yes, then I can shift in HR.
Me: What is HR according to you?
Her: Motivating employees by Performance Management, providing them incentives, perks, salaries etc.
Me: What else?
Me: Any non monetary ways to motivate employees you know of?
Me: You can take a minute to think.
Her: *still blank*; Don’t know!
Me: That’s HR!
Her: *surprised* !!!!!
Human Resource is a tough job, no doubts about that. You’ve to cater to so many employees at the same time. Moreover, the management thinks you are siding with employees and the employees tag you as management’s advocate! It is a very difficult situation to handle and you can spend your entire life proving that you want employee friendly policies which will not affect organization’s bottom line!
But the beauty of the thing is, if you conquer the above, that, for me is an HR. A brilliant Core HR ! There are several ways to deal with retention of employees, non monetary ways. As good as retention is a challenge, it is a beautiful thing to handle. Yes, I’m calling it beautiful, where most of the HR professionals might dread stepping into.
Although, there is no fixed formula to the above, but being available, listening to employees and letting them vent out makes a difference. HR is not only PMS or Perks or Policies but empathy and trust!